Shipping Policy

Thank you for choosing Robert Palma Designs for your jewelry needs. We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to familiarize yourself with our shopping policy to ensure a smooth transaction.

Ordering Process

When you place an order with us, you can expect a hassle-free process. Simply browse through our collection of unique and stylish jewelry pieces, select the items you love, and add them to your cart. Once you are ready to complete your purchase, proceed to the checkout page.

Payment Options

We offer a variety of secure payment options to accommodate your preferences. You can choose to pay with major credit cards, such as Visa, Mastercard, and American Express. We also accept payments through PayPal for added convenience.

Shipping and Delivery

At Robert Palma Designs, we understand the excitement of receiving your new jewelry. That's why we strive to process and ship your order as quickly as possible. Our shipping partners ensure reliable and timely delivery to your doorstep.

Shipping fees may vary depending on your location and the size of your order. You will be provided with the exact shipping cost during the checkout process. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Returns and Exchanges

Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please contact our customer support within 15 days of receiving your order to initiate the return or exchange process.

Returned items must be in their original condition, unworn, and with all tags and packaging intact. Once we receive the returned item, we will process your refund or exchange promptly.

Customer Support

If you have any questions or need assistance with your order, our friendly customer support team is here to help. You can reach us via email at support@robertpalmadesigns.com or by phone at 1-808-946-4332. We strive to respond to all inquiries within 24 hours.

Thank you for choosing Robert Palma Designs. We look forward to providing you with exceptional jewelry and outstanding customer service.